Skip to content

Cart

Your cart is empty

Customer Service

TERMS / CUSTOMER SERVICE

 

SHOP WITH CONFIDENCE.

100% SATISFACTION GUARANTEE. RETURNS

Damaged Goods:

If your package is damaged by the carrier during shipment, save the box and the merchandise and notify us immediately

By Email:  cs@clarksbotanicals.com

Please include your order number for the most expedient service. The carrier will inspect and pick up the damaged package and the damaged item will be replaced.

Get Free Shipping on all orders $85+ in the continental US.

RETURNS / EXCHANGE RESTRICTIONS

Shop with confidence. If you are not 100% satisfied with your purchase, please return it within 30 days of receipt at no cost to you. Email cs@clarksbotanicals.com to start your return. Please note that this policy does not apply to trial kits or subscription renewal items.

We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you.

Please see our terms of service for additional details about our return policy.

Clark’s Botanicals
81 Pondfield Road, #263
Bronxville, NY 10708

Once we receive your returned item(s), please allow up to 10 business days to process your refund and send an e-mail confirmation.

Returning a Gift:

If you are returning a gift please reach out to us by email at cs@clarksbotanicals.com 

 

PRICING AND PAYMENT POLICY

We accept the following forms of payment:

· American Express

· VISA

· MasterCard